We’re Here to Support You
Every question matters, because your child’s journey matters.
Here are the answers parents ask most — clear, simple, and supportive.
FAQ
Q1: What is Youth Healing Hub?
Youth Healing Hub is a child and teen development centre providing counselling, therapy, behavioural intervention, and family support.
Q2: Who do you support?
We support children, teenagers, high-risk youth, and parents who need guidance in communication, behaviour, emotions, or family relationships.
Q3: What services do you offer?
We offer counselling, child psychology, behaviour therapy, speech therapy, developmental assessments, parent coaching, and family counselling.
Q4: Do you have programmes for teenagers?
Yes. We provide specialised programmes such as emotion regulation, self-esteem and identity development, social skills training, trauma support, impulse control, and behaviour modification.
Q5: Do you support high-risk or troubled youth?
Yes. Our team has experience working with at-risk youth.
We help them develop emotional regulation, better habits, positive behaviour, and a clearer direction for their future.
Q6: How do I make an appointment?
You can contact us via WhatsApp, phone call, or by filling in the booking form on our website.
Q7: What are your fees?
Fees vary depending on the service and the type of therapist.
Please contact us for our updated fee schedule.
Q8: Can I change or pause the programme?
Yes. Programmes can be adjusted or paused with prior notice.
Q9: Do parents need to join the sessions?
Parent involvement is encouraged. Some sessions include parents, while others end with a feedback briefing for parents.
Q10: What happens during the first session?
We begin with an assessment and a parent consultation to understand your child’s needs before planning the right intervention.
Q11: What if my child refuses to attend the session?
Our therapists are trained to build trust gradually.
We use gentle, supportive methods to help your child feel safe and comfortable.
Q12: My teenager struggles with anger, defiance, or behaviour issues. Can you help?
Yes. We specialise in emotional regulation, impulse control, behaviour modification, and teen counselling.
Q13: Is counselling confidential?
Yes. All counselling sessions are kept confidential, except when safety concerns are involved.
Q14: Do you provide home-based therapy?
Yes, depending on therapist availability and your location.
Q15: Do you offer online sessions?
Online sessions are available for counselling, parent coaching, and certain types of therapy.
Q16: What should we bring for the first session?
Please bring previous reports, school feedback, medical documents, or videos showing your child’s behaviour or communication.